IT Manager - job description

Brief Description :

• Overall responsible for the Information Technology Management. • Other Responsibilities are: - Overall responsibility for the maximum uptime and utilization of IT systems - Project manage IT-related implementations - Manage and develop training plans for IT Team - Continuously review business processes with users to ensure that efficiency & quality of work are maximized through proper implementation of IT solutions.

Key Responsibilities :

 System and Project Management - To lead overall planning and selection of IT technical, infrastructure solutions & business applications. - To liaise with users to understand the business requirements and to source for the right solutions. - To lead in the evaluation and selection of IT solutions and strategic implementation partners. - To oversee planning, development and project management of IT projects.  IT Management - To prepare the annual IT Budget and Key Activities. - To ensure that the IT costs are well managed. - Provide timely reporting to management on IT project status and Service levels.  IT System Services & Operations - To work closely with NISAP Team in handling SAP related issues. - Work with Corporate IS in planning and implementation of local infrastructure & technical projects - Ensure minimal downtime in IT systems and proper backups are performed for critical systems. - Manage IT Helpdesk support and ensure that network and messaging system service levels are met. - Ensure environment has adequate security and protection in place such as virus mgmt, internet security mgmt, information security policies) - Vendor management of local contracts and service agreements  Business Process Review - To recommend alternatives of performing daily tasks to reduce redundancy & manual work through IT solutions. - To gather feedback from business users on their requirements for IT systems from time to time. - To work closely with NISAP Team to ensure SAP functionalities are being extended to enhance business processes. IT Staff Development - To assist in IT staff recruitment and definition of job roles & responsibilities. - To develop training & development plan and recommend appropriate training for IT staff - To develop the performance appraisal guidelines and KPI measurements for inclusion to Performance Contracts - To monitor overall performance of IT staff and provide direct assistance to team members in resolving work-related issues. - To coach IT staff in effective problem resolution and decision making process. - To motivate and supervise the IT staff to achieve the established key performance indicators.

Job Requirement:

IT technologies and devices are continual change therefore the jobholder needs to study and attend IT technology-training courses usually. http://www.vipdatabase.com/index.php?act=viewjob&jobid=4658&mn=2